Last updated: April 5, 2026
PropertyWatchdog ("we," "our," or "us") operates the PropWD.com platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management software platform.
We collect information you provide directly to us, including:
We use the information we collect to:
All payment processing is handled by Stripe, Inc. We use Stripe Connect to route tenant rent payments to property management companies' bank accounts. We do not store credit card numbers or bank account credentials on our servers. Stripe's privacy policy is available at stripe.com/privacy.
We use Twilio to send SMS notifications related to rent payments, maintenance requests, and platform activity. By providing your phone number, you consent to receive these communications. You may opt out at any time by contacting us or replying STOP to any SMS message.
We implement industry-standard security measures including encryption in transit (HTTPS/TLS), hashed passwords, CSRF protection, and access controls. However, no method of transmission over the internet is 100% secure.
We do not sell your personal information. We share information only with:
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at info@propwd.com.
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@propwd.com.
Our platform is not directed to children under 13. We do not knowingly collect information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date.
If you have questions about this Privacy Policy, contact us at:
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